Why Do My Promotions Not Show?
There are a number of reasons for why a promotion does not show:
- Is there is at least 1 promotion enabled.
- Does the order qualify for the promotion. Some promotions may have required customer or order eligibility.
- Does the promotion have a product not already included in the current order.
- Is the order using local pickup? Local pickup orders are not eligible for order editing which is how the products get added.
- Is the order more than 60 days old? Orders older than 60 days will not show promotions.