What payment gateways are supported?

Post Purchase Promotions supports a variety of payment gateways but the behavior of the upsell offers changes depending on the gateway.

Native Post-Purchase Promotion

Shopify's recently released "native" 1-click upsell functionality currently only support Shopify payments and other credit card based payment methods excluding Braintree. All other payment gateways are currently unsupported.

Fallback Post-Purchase Promotion

Post Purchase Promotions offers a unique feature which is the ability to surface a promotion on the Checkout thank you page to show a post-purchase promotional upsell offer to a majority of your customers. The difference between the fallback upsell and the native upsell is that payment must be confirmed by the customer. If a customer does NOT confirm payment, the product will be added to the order but the financial status will remain as "Partially Paid".

  • Payment gateways supported include: PayPal, Wallets (Google Pay, Apple Pay, Shop Pay), Cash on Delivery, and several others
  • Note: It's possible to have Post Purchase Promotions automatically remove the unpaid upsell product after 15 minutes by enabling the option "Auto remove promotion when payment is missing" under Settings > General > Promotions:

Multi Currency Checkout Warning

Behind the scenes, this app leverages order editing and as a result, promotions will onyl show on orders placed using the default shop currencies. This means if you leverage native multi-currency checkout, orders placed in currencies that are different from the default shop currency will not show a promotion.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us