What payment gateways are supported?
Post Purchase Promotions supports a variety of payment gateways but the behavior of the upsell offers changes depending on the gateway.
Native Post-Purchase Promotion
Shopify's recently released "native" 1-click upsell functionality currently only support Shopify payments and other credit card based payment methods excluding Braintree. All other payment gateways are currently unsupported.
Fallback Post-Purchase Promotion
Post Purchase Promotions offers a unique feature which is the ability to surface a promotion on the Checkout thank you page to show a post-purchase promotional upsell offer to a majority of your customers. The difference between the fallback upsell and the native upsell is that payment must be confirmed by the customer. If a customer does NOT confirm payment, the product will be added to the order but the financial status will remain as "Partially Paid".
- Payment gateways supported include: PayPal, Wallets (Google Pay, Apple Pay, Shop Pay), Cash on Delivery, and several others
- Note: It's possible to have Post Purchase Promotions automatically remove the unpaid upsell product after 15 minutes by enabling the option "Auto remove promotion when payment is missing" under Settings > General > Promotions:
Multi Currency Checkout Warning
Behind the scenes, this app leverages order editing and as a result, promotions will onyl show on orders placed using the default shop currencies. This means if you leverage native multi-currency checkout, orders placed in currencies that are different from the default shop currency will not show a promotion.